Parts Department Information

A: We’ve partnered with Marine Coat One to ensure that you have continuous access to factory color matched gel coat for Ranger Tugs, Cutwater Boats, and Solara Boats. This collaboration is part of our commitment to provide you with high-quality resources while focusing on what we do best—building exceptional boats. Visit Marine Coat One for reliable, top-quality products tailored to enhance and maintain the beauty of your boat.

A: Start by checking the gel coat colors on our parts app (here). Still not sure, you can look up your gel coat color by navigate to the HIN Info menu in the app and enter your Hull Identification Number (HIN) in the search bar. This tool is designed to provide you with quick and accurate information, ensuring that maintaining the pristine condition of your boat is as straightforward and hassle-free as possible.

A: Marine Depot Direct (MDD) is a trusted partner of Fluid Motion for several years. We are now collaborating even more closely with MDD to enhance our parts support and distribution networks. This partnership allows us to better serve your needs with increased efficiency and reliability, ensuring you have access to the parts you need, when you need them.

A: With the wide variety of hardware used in our boats, tracking every individual piece would be quite a challenge. For efficiency and to ensure you get exactly what you need quickly, we recommend using a thread/pitch gauge tool to identify the specific type and size of the screw. Once you have this information, you can easily source the replacement from McMaster-Carr, a reliable supplier known for their comprehensive inventory of high-quality hardware. This approach helps you find a prompt solution so you can continue enjoying your boat without delay.

A: We are currently able to supply woodwork items that are in production. Unfortunately, we do not offer custom pieces or items from previous models at this time. However, we are actively exploring opportunities to expand our parts service to include custom woodwork in the future. This potential enhancement would allow us to better meet your specific needs and enhance the functionality and appearance of your boat. We appreciate your understanding and look forward to bringing you more personalized options soon.

A: We are currently focusing on enhancing our resources for upholstery material identification to better serve your needs. We're excited about our plans to make upholstery covers available in the near future, allowing you to easily refresh and maintain the interior of your boat. We appreciate your patience and understanding as we work diligently to expand and improve these offerings. Your satisfaction and comfort are paramount to us, and we look forward to providing you with high-quality, customizable solutions soon.

A: Fluid Motion Marine provides a warranty for all parts in the boat during the first year of ownership. If you encounter a defective part within this period, please coordinate with your local dealer to submit a warranty claim. For parts issues that arise after the first year, please note that while Fluid Motion doesn’t provide warranty coverage, many of our parts manufacturers do offer extended warranties. In such cases, we recommend contacting the manufacturer directly to discuss the possibility of a replacement under their warranty terms. This ensures you receive the support and solutions needed to maintain your boat in top condition.

A: Absolutely! We’ve upgraded to a new application that simplifies the process of identifying and obtaining the parts you need. This innovative tool provides extensive details on parts specific to each model, making it easier to access the information you require. While you can't customize these lists, you can easily view and download model-specific parts lists directly from the app. Additionally, you can use the app to look up your engine information by your Hull Identification Number (HIN), where you’ll find convenient links to engine diagrams and more. This enhancement is designed to streamline your maintenance process and ensure you have all the necessary resources at your fingertips.

A: As we strive to meet your needs more effectively, Fluid Motion Marine is transitioning from a traditional parts department to a partnership model with renowned online suppliers. This shift allows us to continue offering factory parts and proprietary parts through our trusted partners while also enhancing our ability to provide comprehensive parts information, resources, and support. This strategy ensures that parts are more readily available and accessible, helping us maintain our commitment to building the highest quality boats. The increased demand for parts has made this evolution essential for serving you better. Going forward, our former parts department will evolve into Fluid Motion Parts Support, dedicated to providing broader and more efficient access to the parts and information necessary to keep your boat in prime condition.

A: Yes! If the part you need isn't visible in our parts app, we encourage you to fill out the in-app form or use the form link provided above. Including your Hull Identification Number (HIN) and/or photos of the part can significantly enhance our ability to assist you effectively. This additional information allows us to better understand your needs and helps us track down the right part for your boat. We are committed to providing you with the support and resources necessary to maintain your boat's performance and appearance.

A: We are excited to announce that very soon, you will be able to purchase replacement canvas pieces for current production OEM canvas bimini tops and covers through our trusted partner, Marine Depot Direct. This includes the factory sunshade and sunset shade kits, available for both purchase and replacement. To ensure perfect alignment with the snap locations on your specific boat, our canvas pieces are supplied without snaps. For your convenience, you can find a snap installation kit in our general parts list within the app, helping you secure your new canvas perfectly in place.

A: We are currently focusing on enhancing our resources for upholstery material identification to better serve your needs. We're excited about our plans to make upholstery covers available in the near future, allowing you to easily refresh and maintain the interior of your boat. We appreciate your patience and understanding as we work diligently to expand and improve these offerings. Your satisfaction and comfort are paramount to us, and we look forward to providing you with high-quality factory option.

A: Yes, you can easily find an engine service parts list within the "Engine Maintenance" category featured in each model's parts list on our app. This section includes lists for each model of engine that your boat model was equipped with. Simply select the engine description to access the specific maintenance list you need. Additionally, you can use the 'Email Parts List' buttons to have the list sent directly to your email address or to your service technician for added convenience. Please note that due to frequent updates in Volvo service intervals and changes in part numbers, we highly recommend consulting with your local service center to ensure you obtain the correct parts needed for your specific service interval. This will help maintain your engine's performance and reliability.

A: If you need a replacement for your cabin door key, you can typically find the steel TV-3D key at local locksmiths. An alternative is the softer alloy T06 key, which is even more commonly available at the local level. Additionally, our parts app provides links to online key sources where you can order these keys. However, before ordering online, please ensure that you have access to a local locksmith who can cut steel keys. This will ensure that you can use your new key without any issues as soon as it arrives.

A: For immediate needs like replacing smaller, mid-berth glass, we have stock readily available for quick dispatch. For more specialized items such as sliding windows or folding hatches, these are custom-built once all necessary materials are on hand. Typically, the lead time for such orders is around 6-8 weeks, though it can extend longer in rare instances. Larger pieces, like windshields, while generally more accessible, require special shipping arrangements which can also lead to similar lead times. We appreciate your patience and are committed to ensuring your replacement glass meets our high-quality standards and arrives as swiftly as possible.

A: You can find parts for your dinghy conveniently listed alongside other models in our parts app, each with its dedicated parts list. If you’re specifically looking for replacement valves, it’s important to carefully check the style of your existing valves to ensure compatibility. This attention to detail will help ensure that the replacement parts fit correctly and function as intended, keeping your dinghy in top condition.

A: If you're having difficulty finding a specific part, there are several potential reasons. First, the part may be proprietary, made exclusively for Fluid Motion Marine. We are actively collaborating with Marine Depot Direct to make these unique parts available online soon. Second, if the part is handcrafted in one of our factories, it is available for special order for current models, though please be aware that lead times typically range from 6-8 weeks. Lastly, if the part has been discontinued—common with older boat generations—it's advisable to directly engage with the original manufacturer. They will have precise dimensions and specifications of the parts they've produced and are best equipped to help you source a suitable replacement. We understand the frustration this can cause and are here to assist you in navigating these challenges.